Refund Policy
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Since our products are perishable, we do not accept returns but we will certainly be happy to make sure you’re completely satisfied with your purchase. For items that have already shipped, our shipping costs will be deducted from your refund. An order cannot be cancelled once it has shipped.
You may request a refund of your damaged or defective merchandise within 10 days of the original purchase date – for a full refund minus shipping charges. We will only issue a refund to the credit card used at the time of checkout. To initiate a refund or exchange please send an email
What if My Order Arrives Damaged?
We package all of our items with ice so they arrive on your door step snug, safe, and secure. If an item does arrive damaged or with items missing, please notify us within 15 days. We’re happy to send you replacement items as soon as possible. Call Customer Service: 800-636-4462
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We guarantee that the high quality of Posé Bakery is upheld by keeping all aspects of baking and delivery on-site. We bake all our products with only the freshest, high quality ingredients. Purchase our baked goods from our online store and we will conveniently ship right to your door. Visit our bakery in Baltimore to purchase your cheesecakes fresh from our kitchen or order our delicious cheesecakes from our online store today. A family owned bakery since 1961, nothing but the best goes into making Mrs. Posé’s famous cheesecakes and elite cheesecakes!

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pose-home-small-logo-footer4319 Old Milford Mill Road      Baltimore, Maryland 21208      800-636-4462